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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article How do I change my cPanel password?
You cannot change your cPanel password. The cpanel login and password is also the same for ftp...
Views: 56
Article I added an ftp account cannot see my files when I ftp to the site
Thats because when you set up the account you likely set it up as a sub account with a...
Views: 819
Article I purchased a hosting plan with software autoinstallation and still see the default webpage
This only applies if you have asked for the program to install in your root directory. If you...
Views: 616
Article What happens if I forget to renew my domain name?
    * On your domain registration's expiration date the domain will show as...
Views: 975

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