Adtastic Client Services > Knowledgebase > Dedicated Servers > Tell me about the Dedicated Hosting Managed Hosting Service
Managed Hosting is a dedicated server option that shifts the responsibility of set up, monitoring, maintenance, security, and patching of your dedicated server to our server support team. With managed hosting, custom support services are also available for an hourly rate. Managed Hosting dedicated servers remove your root/system-level access but allow control over all other aspects of your dedicated server.
With managed hosting you can save the time and energy it takes to setup, monitor and maintain your dedicated server by letting our expert staff do it for you! With our Managed Hosting Plan, our team of server professionals will personally set up your dedicated server to deliver maximum performance. Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.
Each Managed Hosting Plan Includes*:
Initial Server Setup:
- Including installation of operating system and Cpanel/WHM control panel.
- Setup for the following services:
- Domain Name & DNS
- Hosting Account
- SSL Certificate
- Resource Allocation
- PHP Compilation/Customization/Security Hardening
- Apache Server Configuration/Compilation
Included with this service we can setup your account so you can easily add domains/hosting to your dedicated server via your adtastic.info account.
Security Services (Anti-Virus, Scanning):
- Monthly scans.
- Adtastic Hosting scans your server once a month, to provide you with any recommended remediation actions.
- Daily security monitoring. Adtastic Hosting monitors your server daily for hacking attempts and applies firewall rules as necessary to mitigate these attempts
- ModSec Security monitoring. ModSec security rules are applied to lessen hacking into your scripts
- We recompile PHP to include Suhosin. Suhosin is an advanced protection system for PHP installations. It was designed to protect servers and users from known and unknown flaws in PHP.
Emergency Services:
- Direct access to advanced support for emergencies including:
- Service restart or reboot
- Server or service down
- Tier-3 Support troubleshooting
Patching Services:
- Patching services** for the base operating system which includes:
- Official updates.
Monitoring Services:
- Per server monitoring of basic services such as Ping and HTTP, Mail Service and MySql.
Custom Support Access:
- Access to our flat-rate custom support services
*Note: Administrative Access is unavailable with the Managed Hosting Plan
** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.Exclusive to Managed Hosting Plan Owners! Make the most of your Dedicated Server by letting our expert staff modify your server to fit your specific needs at a flat rate of $39.95 per hour. Call 501-270-0662 for quote.
- Custom Services available include:
- Script troubleshooting
- Kernel Modifications
- Advanced scripting/web programming help
- OS Hardening
- IPTables updates
- Custom software configuration
- PHP/SQL version changes
- Site Migrations (from other Adtastic Hosting Shared Hosting Sites)
- Install 3rd party web-based software such as Joomla, Wordpress, Zencart, etc.
- Additional backups, such as script or scripts built for daily backups of specified files and directories.
- Custom Services currently unavailable include: (For these specific services please contact us for quote)
- Clustering/Load-balancing
- VPN
- Custom Script Writing
- Search Engine Optimization
- Installation of non-Web site related software (e.g. MS Exchange, Active Directory, Lotus Notes)
